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Tricare Help: If Tricare won't cover it, there may be a reason

Jun. 26, 2009 - 12:24PM   |   Last Updated: Jun. 26, 2009 - 12:24PM  |  

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It is very doubtful that Tricare would pay any part of the costs of treatment methods not acceptable to the U.S. medical profession. I strongly advise that you carefully research any foreign clinics offering seemingly miraculous cures.

Many services online specialize in consumer protection. You can start your research at the Federal Trade Commission's consumer protection site for health services: www.ftc.gov/bcp/menus/consumer/health.shtm">www.ftc.gov/bcp/menus/consumer/health.shtm.

You also should contact Tricare before proceeding.

I could not get an explanation of why Tricare continues to lag, and I don't know whether any efforts are being made to effect changes.

Those of us who use Medicare have the same problem; we must disclose our Social Security number to unknown persons for claims to be filed.

Q. I know that it is cost-prohibitive for Tricare to individually notify 9 million beneficiaries of every program change. How can an individual stay current on changes to Tricare as they occur?

A. The official Tricare Web site at www.tricare.mil">www.tricare.mil provides a wealth of printed information. Go to www.tricare.mil/tricaresmart">www.tricare.mil/tricaresmart, and click the left box that says Tricare Products Online. Then click on your Tricare region on the map to get a menu of publications for your region.

To receive Tricare news releases and fact sheets as soon as they are published, go to http://www.tricare.mil/RSS">www.tricare.mil/RSS.

Q. My employer has just enrolled workers in a new health insurance plan. They told me I must provide a copy of the federal law that says Tricare is always last payer. Please tell me where to get that information.

A. The insurer will require official information, so telephone contact would not be appropriate here. Please advise your employer to contact the Tricare Management Activity, in writing, at 16401 E. Centretech Parkway, Aurora, CO 80011-9043.

Write to tricarehelp@airforcetimes.com?subject=Question from ArmyTimes.com reader">James E. Hamby Jr. at Tricare Help, Times News Service, 6883 Commercial Drive, Springfield, VA 22159; or tricarehelp@atpco.com">tricarehelp@atpco.com. In e-mail, include the word "Tricare" in the subject line and do not attach files.

Answers by RallyPoint

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