Personnel support detachments are undergoing an overhaul. Here, Fireman Erica Williams, assigned to Personnel Support Detachment at Joint Base Charleston-Weapons Station, looks through a box of personnel records. (MC1 Jennifer R. Hudson/Navy)
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Nearly a year ago, Navy Personnel Command took over the ashore and afloat personnel support detachments after years of problems.
Internal Navy studies had found the move to online service records has yielded highly inaccurate personnel records across the Navy — not good news given that selection boards and much else rely on these records.
Have you noticed any changes in the past year, under the new management?
How easy do you find online records management? And in what ways would you like to see this improved?
Have you experienced any recent errors or discrepancies in your online service record, and how easy were they to resolve?
How else would you like to see changes to PSD services?
Navy Times wants to hear what you think. Send your thoughts and questions to staff writer Mark D. Faram. And be specific: Your comments may be featured in an upcoming article.