The Navy also issued an emergency evacuation order Wednesday evening for all non-essential active-duty service members and their families, activated reservists and civilian Department of Defense and Navy employees for a wide swath of coastal North Carolina.
It opened to great fanfare, promising a tiered system that linked sailors to the online self-service MyNavy Portal, front line customer service representatives who could help with other inquiries and, in the background, subject matter experts who could get to the heart of any problem and solve it.