MEDAL: It’s been five years since the Army & Air Force Exchange hired its first ever civilian CEO, Tom Shull, a West Point grad with actual experience working in private-sector retail. And veterans will soon benefit from his efforts to expand and improve military exchanges. Starting later this year, the exchanges will offer online sales and shipping to all honorably discharged veterans (of all services). In effect, it's a boost in benefits for retirees who’ll be able to access the exchanges’ cheaper prices on a range of goods. At the same time, it’ll help boost the exchanges sales after years of shrinking the force. Shull says “the intent is to really beat Amazon at their game.” That’s an admirable goal.

Medals & Misfires is a new opinion feature from the Military Times editorial staff. Medals signify a job well done. Misfires signify a major blunder.

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