When Col. Harry Shoup answered the hotline from the Pentagon in December 1955, a small boy asked for Santa Claus. What happened next started a beloved, six-decade-plus tradition.
Due to safety restrictions because of COVID-19, however, fewer volunteers allowed at the call center will mean not every child will get a live person when they call 1-877-Hi-NORAD.
The armed forces have lost far more talent as a result of poor and toxic leadership than any supposed benefit the toxic people have brought to their organizations, writes recently retired Col. Jason Lamb.